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INSTRUCTOR

DAVID TOWN

2 Courses • 163 Reviews
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About

Biography

David is a facilitator and executive coach focussed on helping build individual and organizational capability. He is an experienced coach and consultant in the area of leadership development, focusing on performance-related communication, management skills, team dynamics and difficult conversations involving conflicting points of view. He excels at helping individuals and organizations achieve their objectives through effective management and development of human capital. David has worked with organizations in a variety of sectors including retail, apparel design and distribution, wholesale, professional services, insurance, manufacturing, government and not-for-profit. Prior to starting his own consulting practice, David held senior HR positions in several prominent Canadian retail organizations including Loblaw Companies, Shoppers Drug Mart and Big V Pharmacies. He also has many years of experience as a lecturer at the Ivey School of Business and at Seneca College where he currently teaches Organizational Behaviour and HR Planning. In 2010, David authored a course on Performance Management as part of the Leadership Development Series program offered by Ontario Colleges. David is a graduate of the Ivey School of Business at Western University, earning a degree in Honors Business Administration (HBA). He earned his Certified Human Resources Professional (CHRP) designation and his Certified Human Resources Professional Leader (CHRL) designation. As well, David has earned the Associate Certified Coach (ACC) accreditation from the International Coaching Federation (ICF). He is a certified administrator of the MERIT Profile Assessment© and has worked extensively with the DiSC© assessment as well as other leadership assessment tools. He is also an active community volunteer, having held several volunteer leadership positions.

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Registered Mar 03, 2022

Student reviews

163
4.5
(163)
5 stars
81
4 stars
75
3 stars
7
2 stars
0
1 star
0
  • Sandeep K.
    Rated 4 out of 5
    28 Dec 2025
    Effectively Managing Difficult Dialogue
    Useful info, some new and some refresher. Thank you
  • Brian W.
    Rated 4 out of 5
    10 Dec 2024
    Effectively Managing Difficult Dialogue
    Good topic, well explained
  • Nancy S.
    Rated 5 out of 5
    23 Dec 2023
    Effectively Managing Difficult Dialogue
    This was a very good match for me - especially in terms of stress management and Emotional Intelligence - and tools for difficult conversations.
  • Daniel G.
    Rated 5 out of 5
    19 Oct 2023
    Effectively Managing Difficult Dialogue
    I enjoyed it.
  • Sandy K.
    Rated 5 out of 5
    2 Dec 2022
    Effectively Managing Difficult Dialogue
    Very helpful for the workplace